For Residents
A Home You're Proud to Come Back To.
Pay rent online, submit maintenance requests, find your next home, or get answers fast. We make living here as easy as possible — because you deserve a management team that shows up.
Quick Access
Everything You Need, Right Here
We make it simple to handle your rental tasks without a phone call.
Pay Rent Online
Pay securely online 24/7. Set up autopay so you never miss a deadline.
Go to Payment PortalMaintenance Request
Submit a maintenance request through Property Meld and track its status in real time.
Submit a RequestApply for Housing
Ready to apply? Start your application for one of our available properties today.
Start ApplicationMaintenance
We Fix Things. Fast.
Maintenance requests go through Property Meld — our dedicated platform that lets you submit requests, upload photos, communicate with our team, and track status in real time. No more wondering if your request got lost.
- Submit requests 24/7 online or via app
- Real-time status tracking
- Photo documentation on both ends
- Vetted, licensed vendor network
- Emergency line for urgent issues
Emergency Contact
For true emergencies — gas leaks, flooding, no heat in winter, electrical hazards — don't wait. Call us immediately.
Prospective Residents
Thinking About Applying?
Answers to the most common questions from future residents.
What do I need to qualify?+
Generally: income of 2.5–3x monthly rent, credit score 600+, clean rental history, and valid ID. We use Rent Butter for screening so the process is thorough and fair.
How long does the application take?+
Most applications are processed within 2–3 business days. We'll contact you as soon as a decision is made.
Is there a security deposit?+
Yes. Security deposits are handled in compliance with Chicago's CRLTO, which means specific rules about amounts, receipts, and interest. We follow the law to the letter.
Do you accept Section 8 / Housing Choice Vouchers?+
Yes. We welcome housing voucher holders. Please contact us directly so we can match you with an appropriate unit.
Are pets allowed?+
Pet policies vary by property. Please check the specific listing or contact us to confirm before applying.
Current Residents
Already Living With Us?
Quick answers for current Marblestone residents.
How do I pay rent?+
Online through our resident portal — credit/debit card or ACH bank transfer. Autopay is available and encouraged. Rent is due on the 1st of each month.
What's the fastest way to report a maintenance issue?+
Log into Property Meld and submit a request with photos. For emergencies (no heat, flooding, gas leak), call us immediately at (312) 376-8753.
How do I add someone to my lease?+
Contact us directly. All occupants must be approved through our screening process. Unauthorized occupants are a lease violation.
What happens if I need to break my lease?+
Contact us as soon as possible. We'll walk you through your options and obligations under Chicago lease law. Early termination has costs, but we'll be straight with you about them.
How do I get my security deposit back?+
We conduct a move-out inspection and process deposits within the timeline required by Chicago's CRLTO. You'll receive an itemized list of any deductions.
Ready to Find Your Next Home?
Browse our available properties on Chicago's South Side.
Browse Available Properties